Effective Date: 10-16-2025

Welcome to Integrated Sign Associates (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://isasign.com (the “Site”) and use our services. By accessing or using our Site, you accept and agree to the practices described herein.


1. What Information We Collect

We may collect information about you in a variety of ways. The types of information we may collect include:

a) Information You Provide Directly

  • Name, email address, postal address, telephone number
  • Company name, job title, or other business-related information
  • Payment information (if applicable)
  • Any other information you choose to provide (e.g. via contact forms, support requests)

b) Automatically Collected Information

When you visit or interact with our Site, we may automatically collect certain information, including:

  • Log Data: IP address, browser type/version, pages you viewed, time & date of visit, time spent on pages, referring/exit pages
  • Device Information: Device type, operating system, browser settings
  • Cookies & Tracking Technologies: We may use cookies, web beacons, pixels, and other tracking technologies to collect usage and analytics data

c) Information from Third Parties

  • If you connect or sign in via third-party services (e.g. social login), we may receive information from those providers
  • Analytics providers, advertising networks, or other services may supply us with aggregated or anonymized data

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including but not limited to:

  • Providing, operating, maintenance, and improving our Site and services
  • Personalizing your experience (e.g. delivering relevant content)
  • Communication: sending you updates, newsletters, marketing materials (where permitted), account notifications
  • Responding to your inquiries, feedback, or support requests
  • Preventing fraud, abuse, or security incidents
  • Complying with legal obligations
  • Internal analytics and business intelligence

We will only use your personal information for purposes compatible with those described in this policy, or as otherwise disclosed to you at the time of collection.


3. Legal Basis for Processing (for Users in the EU / EEA / UK)

If you are a resident in the EU/EEA/UK, we rely on one or more of the following legal bases under applicable data protection laws:

  • Your consent (where required)
  • Performance of a contract (e.g. to provide the service you requested)
  • Compliance with legal obligations
  • Our legitimate interests (so long as they do not override your rights)

4. Disclosure & Sharing of Information

We may share your information in the following circumstances:

  • Service Providers / Vendors: third parties who assist us with website hosting, analytics, payment processing, marketing, email delivery, customer support, etc.
  • Business Transfers: in connection with a merger, acquisition, sale, or reorganization
  • Legal Requirements: when required by law, court order, or governmental authority
  • Protection of Rights: to protect our rights, property, safety, or that of our users or the public
  • Aggregated / Anonymized Data: we may share aggregated or de-identified data that does not directly identify you

We do not sell your personal information to third parties (unless we explicitly disclose otherwise and you consent, where required).


5. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Recognize your device and preferences
  • Analyze usage and traffic trends
  • Facilitate login sessions
  • For marketing and advertising purposes

You can typically disable cookies via your browser settings, but if you do so, some parts of the Site may not function properly.


6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. When we no longer need your data, we will delete or anonymize it, unless retention is required by law.


7. Security

We take reasonable administrative, technical, and physical measures to protect the confidentiality, integrity, and availability of your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.


8. International Transfers

Because our operations may involve servers or service providers located outside your jurisdiction, your personal information may be transferred to—and processed in—countries other than the one you reside in. Where required by applicable law, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, data protection agreements).


9. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal information we hold
  • Correction: request correction or updating of inaccurate or incomplete data
  • Deletion: request deletion of your personal data
  • Restrict Processing: request restrictions on certain processing
  • Object: object to certain data processing (e.g. marketing)
  • Portability: request to receive your data in a portable format
  • Withdraw Consent: where processing is based on consent, withdraw it

To exercise these rights, contact us at the contact details below. We may require verification of your identity before fulfilling your request. In some cases we may decline or limit the request as permitted by law.


10. Children’s Privacy

Our Site is not intended for minors under the age of 16 (or higher, if required by local law). We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the “Effective Date” at the top of the policy. If we make material changes, we may notify you (e.g. via email or notice on our Site). Your continued use of the Site after the changes become effective constitutes your acceptance of the revised policy.


12. California Privacy Disclosures

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). These rights may include:

  • The right to know what categories of personal information we have collected, used, disclosed, or sold
  • The right to request deletion of your personal information
  • The right to opt out of the “sale” (as defined under CCPA) of your personal information
  • The right to non-discrimination for exercising your privacy rights

We do not knowingly sell personal information of minors under 16 without opt-in consent.

For more information or to make requests, please contact us (see details below).


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.